Limited Warranty (March 2 2018 through April 14 2024)
We stand behind our products and we want you to feel secure knowing that we’ll work with you to resolve any issues. All new VariDesk® and Vari® products purchased in the U.S. after March 2, 2018 are covered by a limited, non-transferable warranty against defects in material or workmanship that affect your ability to operate the product as intended, and that appear due to normal use during the applicable warranty period. Most "Open Box Products" are sold as-is and are not covered by any warranty or return policy. Any Electric Standing Desk in the open box program has a warranty of 90 days and coverage is limited to electrical components and legs. This excludes cosmetic defects. The return allowance for Electric Standing Desks in the open box program is 30 days from time of receipt (based on tracking showing delivery) and coverage limited to electrical components and legs. This excludes cosmetic defects. Any parts purchased after product warranty timeframe has ended are covered by a warranty of 90 days.
This warranty does not cover product failures due to any of the following:
- misuse or abuse
- changes in surface finish, including color-fastness or matching of colors, woodgrains, or textures
- normal wear and tear
- dye transfers caused by external contaminants
- modifications made by the user, excluding factory directed modifications
- failure to install or maintain the products in accordance with product instructions and warnings
- damage or marking of surfaces caused by sharp or foreign objects, excluding marking or alteration of surfaces associated with factory directed modifications
- pilling of textiles
This is the only express warranty offered on VariDesk® and Vari® products. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Applicable Warranty Periods
Extras Return Policy: The desk hooks, cable wraps, and Vari coasters cannot be returned or exchanged.
*All surfaces, hardware, mechanical parts, and components, including motors and electrical components are covered
If any defect covered by this warranty is discovered, we will replace any such defective product with a full replacement or replacement part. If we ask, you must return the defective product to us. For warranty claims made during the first year after purchase, we will pay shipping costs for the returned product and for the replacement product; after that, you must pay the shipping costs for the replacement product and and product that we ask you to return.
Our simplified product design means every part serves an integral purpose. Therefore, in order to ensure your product maintains our superior quality standards, when possible, we will issue replacement parts rather than sending full replacements. Note: We will replace defective units that have been discontinued with parts or similar products.
THE REMEDIES DESCRIBED ABOVE ARE THE ONLY ONES THAT VARI WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. VARI WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. Most "Open Box Products" are sold as-is and are not covered by any warranty or return policy. Any Electric Standing Desk in the open box program has a warranty of 90 days and coverage is limited to electrical components and legs. This excludes cosmetic defects. The return allowance for Electric Standing Desks in the open box program is 30 days from time of receipt (based on tracking showing delivery) and coverage limited to electrical components and legs. This excludes cosmetic defects. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights and you may also have other rights that vary from state to state.
We want to help you make the right choice and improve your workday. If you need more information about Vari products, call us at (800) 207-2587.
